COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVIDLondon, UK; San Francisco, USA. 13 April 2021: Today Limitless released annual industry report ‘GigCX goes mainstream’, with headline data revealing that 47% of those doing gig customer service roles today had lost full time employment or had hours cut due to COVID-19. Furthermore, 46% of those surveyed became GigCX Experts over…

Source: RealWire

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